PRIMARY PURPOSE:
It is the primary responsibility of the Cage Cashier to process monetary transactions and exchanges with guests.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Perform frontline entry level transactions, chip bank transactions, poker transactions, cage credit transactions and employee bank/window transactions
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Perform functions in a marker/IOU bank as well as High Limit cage; may also service patron Kiosk/TRU units and employee Recycler/JetSafe units- Cash all types of checks for patrons within the specified guidelines; redeem chips/tokens, TITO (ticket in/ticket out) and Race and Sports tickets for patrons
- Conduct both Marker and Front Money transactions on patron accounts
- Redeem all acceptable types of foreign currencies
- Secure and document all recordable transactions made with company assets
- Complete electronic multiple transaction logs accurately, complete transaction logs manually, when necessary
- Assist patrons with general information upon request
- Issue or surrender safety deposit boxes
- Perform other job-related duties as requested
KNOWLEDGE, SKILLS, AND ABILITIES:
- General knowledge of mathematical skills including addition, subtraction, multiplication and division, money handling
- Work with minimal supervision
- Knowledge of relationships between banks, especially front windows and main, chip and marker banks
- Able to effectively communicate in English, in both written and verbal forms
- Ability to multi-task and work well in a fast paced, team-oriented environment
- Basic knowledge or Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
- Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
- Ability to balance a bank without assistance (locating errors when out of balance)
- Knowledge of 10-key adding machine, currency counter and cash advance machine
PREFERRED:
- Experience in fast paced customer service
- Experience with Title 31 reporting
- Experience in fast paced customer service
- Experience working in a similar resort setting
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