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Our company is currently seeking an experienced and dynamic Receptionist to join our team. The ideal candidate will be capable of directing/handling busy phones while maintaining a pleasant and enthusiastic demeanor both on the phone and at the reception area. Must have excellent customer service skills and be comfortable in mulit-tasking. Bilingual is not required but definitely a plus.
Responsibilities:
- The Receptionist courteously and efficiently answers all phone calls to the dealership in a timely and professional manner along with routing calls to the appropriate employee or department
- Answer all incoming calls according to all company policies with exceptional telephone skills
- Direct phone calls to the appropriate parties as necessary
- Take written messages from occupied personnel and notify them as soon as possible regarding pending messages
- Coordinates questions and issues with the appropriate department personnel
- Addresses customer concerns and issues or escalates them as needed
- Helps with clerical/office tasks, such as scheduling appointments, maintaining records, sending bills, answering phones, ordering supplies, etc
- Maintain confidentiality of company and customer information at all times
- Answer service department telephone calls to the people requested and best suited to take the call and take written messages when the needed personnel are not available
- Assist the service staff in contacting customers to inform them that their vehicles have been completed
- Performs other duties as assigned
- Part time Office Filling
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
- Weekends only
Work Location: In person
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