Front Desk Receptionist


 

Job description

Seeking a confident, friendly and responsible patient-oriented front office receptionist for the beautiful new office of a renown Cardiologist. Experience in a clinical front office setting performing a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays, processing paperwork and performing other front office duties as required in a fast-paced, customer-oriented clinical environment where patient care and attention is of the utmost importance. A friendly and genuinely caring manner is essential.

Primary Responsibilities:

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  • Greet patients and direct them to appropriate department
  • Answer phone, directs calls and take messages
  • Schedule patients for testing/surgery
  • Verify insurance information
  • Collect patient co-pays
  • Direct patients to complete forms and process patient paperwork
  • Scan all patient paperwork into patient charts
  • Confirm all patient appointments
  • Inform office manager of no shows/cancellations and reschedule
  • Schedule Patient follow-up appointments
  • Fax patient notes to PCP's
  • Call in prescription refills
  • Inventory of office equipment and supplies
  • Deal with patient enquiries and concerns
  • Performs various front-office duties in a fast-paced, customer-oriented clinical environment, as assigned by superior

Skills

  • Friendly, confident and talkative
  • Proven working experience as a receptionist
  • Knowledge of medical office EMR
  • Excellent time management skills and ability to multi-task and prioritize work
  • Social perceptiveness and service oriented
  • Excellent written and verbal communication skills
  • Strong organizational and planning skills
  • Proficiency in MS Office

Required Qualifications:

  • High school diploma, GED or equivalent experience
  • 1+ years working in a customer service-based role
  • 1+ years working in a healthcare office setting

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Medical specialties:

  • Cardiology

Schedule:

  • 8 hour shift
  • Monday to Friday Or Monday, Thursday, Friday

Work setting:

  • Clinic
  • In-person
  • Private practice

Work Location: One location

Experience:

  • Customer service: 3 year (Required)
  • Medical terminology: 1 year (Required)
  • Computer skills: 1 year (Required)

Job Types: Full-time, Part-time

Job Types: Full-time, Part-time

Pay: $23.00 - $25.00 per hour

Schedule:

  • Monday to Friday

Experience:

  • Front Desk: 3 years (Required)

Work Location: In person

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